Consultation

Delivery Process Mapping

Visual maps of how work moves from enquiry to invoice, highlighting where handoffs stall or quality dips.

Team collaborating around a whiteboard with process notes
  • For Firms where projects regularly overrun or client updates feel inconsistent.
  • Result Annotated process maps and a short list of agreed changes.
  • Format Two on-site mapping days
  • Duration 2 weeks including write-up
  • Location Client premises in Bangkok
  • Fee basis From THB 45,000
  • Led by Consultant plus mapping facilitator

Included

  • Shadowing of one live project
  • Staff walkthrough sessions
  • Map pack and change list

Outside this consultation

  • Change management programme
  • Training curriculum design

How this consultation unfolds

  1. Kick-off
  2. Observation and interviews
  3. Map review with partners
  4. Final pack

Preparation

Nominate one recent project as the reference case.

Constraints

Requires access to staff during delivery hours.

Next step: Describe the bottleneck you see most often when you write to us.

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